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Consumer Satisfaction

Survey Results of Persons Being Served in 2012 and 2013


Vocational Evaluation Work Adjustment Community Employment Supported Community Living Respite Work Services/ Enclaves
2012 Achieved 2013 Goal 2013 Achieved 2012 Achieved 2013 Goal 2013 Achieved 2012 Achieved 2013 Goal 2013 Achieved 2012 Achieved 2013 Goal 2013 Achieved 2012 Achieved 2013 Goal 2013 Achieved 2012 Achieved 2013 Goal 2013 Achieved
Consumer satisfied with progress. 91% 95% 100% 100% 90% 100% 96% 90% 89% 95% 90% 80% 92% 90% 100% 85% 90% 63%
Consumer satisfied with support services. 91% 95% 100% 100% 90% 83% 98% 90% 78% 96% 90% 84% 90% 90% 100% 89% 90% 66%
Consumer satisfied with participation in Plan & Goal Development. 91% 95% 100% 100% 90% 100% 100% 90% 89% 98% 90% 89% 96% 90% 100% 94% 85% 72%