Current Openings

ADC Attendant/Production Worker position responsibilities: Greets donors pleasantly at their car and immediately unloads items; ensures good customer service; sorts donations; helps prepare outgoing truck loads; and assists truck driver in loading/unloading. Qualifications for this position include: high school diploma or equivalent, preferred, or a minimum of 2 years of any combination of military service, high school, or related full-time employment; must be able to lift, push, or pull fifty (50) pounds with assistance; reliable transportation; and the ability to work a flexible schedule at multiple locations including some evenings, weekends, and holidays.

 

Apply online or stop by one of the following Goodwill Industries of NE Iowa, Inc. locations to fill out an application:

  • Waterloo Goodwill Employment and Training Center
    2640 Falls Avenue
    Waterloo, IA 50701
    319-234-4626

 

  • Waterloo – Attended Donation Center
    3626 Kimball Avenue
    Waterloo, IA 50701
  • Cedar Falls Attended Donation Center
    2512 Whitetail Drive
    Cedar Falls, IA 50613

Associate Program Manager, Community Employment position responsibilities: Supervise, direct, coordinate, and monitor Team Members, persons served, and program activities; analyze, develop, implement, and monitor Individual Employment Plans (IEP); implement and monitor Employment Services to consumers and employers; and research, develop, and implement alternative rehabilitation methods and strategies consistent with program goals and objectives. Must be able to schedule, observe, record and interpret performance and work-related behaviors; communicate effectively timely and positively; write effectively and summarize information; demonstrate competency in confidential matters and counseling; demonstrate personable and professional responsibilities; meet deadlines; and must have patience, understanding and work as a team member. Must have valid Iowa Driver’s License; leadership or supervisory experience.

 

Qualifications for this position include: Bachelor of Arts Degree, from an accredited college, in human service or related field; Master of Arts degree from an accredited college, in human services preferred; and a minimum of three (3) years of related full-time paid employment; provided this work experience demonstrates efficient and effective leadership and supervisory skills.  Successful completion of the ETS Certification or one (1) Employment Consultant Certification within twelve (12) months of employment. Two (2) years related full-time paid employment providing services to persons with special needs may be substituted for each year of post-secondary education, provided this work experience demonstrates efficient and effective leadership and supervisory skills.

 

This position will be located in Waterloo, IA. You may apply online or stop by one of the following Goodwill Employment and Training Center to fill out an application:

  • Waterloo
    2640 Falls Avenue
    Waterloo, IA 50701
    319-234-4626

Community Trainer position responsibilities and requirements: providing residential and/or vocational services to persons with disabilities; must know concepts, applications of disabilities; be able to organize and prioritize work; possess positive work habits and attitudes and communicate with a variety of people in a pleasing manner. A high school diploma or equivalent; one year of human service experience; and basic knowledge of computers and computer applications is preferred. Experience may include volunteer work. All Community Trainers must have a valid driver’s license and auto insurance, a good driving record and be willing to work evenings and weekends.

 

Apply online or stop by one of the following Goodwill Employment and Training Centers to fill out an application:

 

  • Waterloo
    2640 Falls Avenue
    Waterloo, IA 50701
    319-234-4626

 

  • Oelwein
    120 West Charles Street
    Oelwein, IA 50662
    319-283-4458

 

  • Dubuque
    2121 Holliday Drive
    Dubuque, IA 52002
    563-583-8859

 

E-Merchandise Manager position responsibilities: Direct supervision of E-Merchandise Associates, and E-Merchandise Shipper(s); delegates assignments to staff under the direction of the Director of Retail Sales and keeps them informed of changes in policy and trends; directs, coaches and guides them in their work in order to help them attain individual growth and store goals; demonstrates leadership by holding all team members accountable for established best practices and standard operating procedures; provides comprehensive training of job duties, policies and procedures, ethical codes of conduct, corporate compliance, etc; ensures that appropriate quantity of merchandise is listed for online sales with photographs, descriptors, and details; is available during nontraditional hours including some weekend and evening periods; serves as an emergency contact for agency locations in need of support outside regular business hours; oversees/monitors the quality and quantity of merchandise and production output is adequate to meet sales goals.  This is by no means an exhaustive list of the duties/responsibilities for the E-Merchandise Manager position.

High School diploma or equivalent and a minimum of three (3) years military service or related full-time employment, including supervisory experience. Must possess strong written and verbal communication skills; computer proficiency; positive attitude, confidence, resourcefulness, and enthusiasm; and the ability to handle and maintain confidential information.

This position is based out of our Oelwein office. You may apply online or stop by the Oelwein Employment and Training Center to fill out an application:

  • Oelwein
    120 West Charles Street
    Oelwein, IA 50662
    319-283-7027

 

E-Merchandise Shipper position responsibilities: Ensures that appropriate item is pulled according to pick ticket; packages item in appropriate container with protective material; prints and affixes label so that correct item is delivered to correct person/address; theft is prevented by remaining alert at all times in all areas and immediately notifying management of any suspicious activities; assists and helps with shoveling snow, replacing light bulbs, washing windows, and any other upkeep; maintains top-flight condition and appearance of facility by focusing on housekeeping and safety at all times; communicates needs for repair, fixtures, maintenance, etc.; minimizes waste expense and maximize salvage revenue opportunity by recycling as many products as possible in most resourceful way.

Qualifications for this position include: High school diploma or its equivalent, preferred; a minimum of two (2) years of any combination of military service, high school, or related full-time employment may substitute. Must be able to lift, push, or pull fifty pounds with assistance; must be able to work a flexible schedule including evenings, weekends, and holidays.

This position will be located out of our Oelwein office. You may apply online or stop by the Oelwein Goodwill Employment and Training Center to fill out an application:

  • Oelwein
    120 West Charles Street
    Oelwein, IA 50662
    319-283-7027

 

Help Desk Specialist position responsibilities: Provides support via phone, email, and in-person for end-users of laptop and desktop PC’s; Completes work order tickets, including ticket creation at the time of initial problem report/service request; Creates new user network and email accounts utilizing Active Directory and Microsoft Exchange; Diagnosis and resolves all PC support issues including hardware failures, OS errors, software compatibility issues, printing issues, etc.; Assists with laptop and desktop PC support for on and off-site users with equipment running Windows OS in an Active Directory environment; Installs and tests computer equipment including, but not limited to, desktops, laptops, monitors, memory chips, cabling, etc.; Works with all Team Members to ensure timely completion of complex issues; Maintains awareness of new and emerging technologies and products provided by IT; Works collaboratively within the department to maximize service opportunities and maintain a continuous improvement agenda; is available during nontraditional hours including some weekend and evening periods; and serves as an emergency contact for agency locations in need of IT support outside regular business hours. This is by no means an exhaustive list of the duties/responsibilities for the Help Desk Specialist position.

Associate of Applied Science Degree in Computer Science, Computer Networking, or related IT field, or a minimum of 2 years of any combination of military service, secondary education, or related full-time employment. A minimum of 1 year experience in the areas of end-user support and maintenance of PC hardware and software in a Windows environment.  Ability to handle and maintain confidential information, reliable transportation, valid driver’s license, and auto insurance are required.

This position will be based out of our Dubuque, Iowa office. To apply for this position, please complete our online employment application.

Sales Associate position responsibilities: lifting and working in a production facility; answering customer questions and needs; operating cash register; receiving and processing donations; and assisting with other duties including arranging items on shelves and keeping the store neat and clean. Sales Associates will be expected to work scheduled hours including attendance at store meetings. Cashier experience is helpful. All Sales Associates must have their own transportation, and be available to work evenings and weekends.

 

Apply online or stop by one of the following Retail Stores to fill out an application:

  • Waterloo
    4107 Hammond Avenue
    Waterloo, IA 50701
    319-226-6120

 

  • Dubuque
    2121 Holliday Drive
    Dubuque, IA 52002
    563-557-3158
  • Independence
    300 Enterprise Court
    Independence, IA 50644
    319-334-3400

 

  • Waverly
    400 Technology Place
    Waverly, IA 50677
    319-352-8804
  • Cedar Falls
    4318 University Avenue
    Cedar Falls, IA 50613
    319-277-0040

 

  • Oelwein
    13 S Frederick Drive
    Oelwein, IA 50662
    319-283-3012

 

  • Decorah
    915 Short St
    Centrum Plaza
    Decorah, IA 52101
    563-382-6146

 

  • Maquoketa
    220 S Main Street
    Maquoketa, IA 52060
    563-652-0057