Current Openings

Direct Support Professional/Community Trainer position responsibilities and requirements: providing residential and/or vocational services to persons with disabilities; must know concepts, applications of disabilities; be able to organize and prioritize work; possess positive work habits and attitudes and communicate with a variety of people in a pleasing manner. A high school diploma or equivalent; one year of human service experience; and basic knowledge of computers and computer applications is preferred. Experience may include volunteer work. All Direct Support Professional/Community Trainers must have a valid driver’s license and auto insurance, a good driving record and be willing to work evenings and weekends.

 

Apply online or stop by one of the following Goodwill Employment and Training Centers to fill out an application:

 

  • Waterloo
    2640 Falls Avenue
    Waterloo, IA 50701
    319-234-4626

 

  • Oelwein
    120 West Charles Street
    Oelwein, IA 50662
    319-283-4458

 

  • Dubuque
    2121 Holliday Drive
    Dubuque, IA 52002
    563-583-8859

 

Direct Support Professional/Community Trainer position responsibilities and requirements: providing residential and/or vocational services to persons with disabilities; must know concepts, applications of disabilities; be able to organize and prioritize work; possess positive work habits and attitudes and communicate with a variety of people in a pleasing manner. A high school diploma or equivalent; one year of human service experience; and basic knowledge of computers and computer applications is preferred. Experience may include volunteer work. All Direct Support Professional/Community Trainers must have a valid driver’s license and auto insurance, a good driving record and be willing to work evenings and weekends.

 

Apply online or stop by one of the following Goodwill Employment and Training Centers to fill out an application:

 

  • Waterloo
    2640 Falls Avenue
    Waterloo, IA 50701
    319-234-4626

 

  • Oelwein
    120 West Charles Street
    Oelwein, IA 50662
    319-283-4458

 

  • Dubuque
    2121 Holliday Drive
    Dubuque, IA 52002
    563-583-8859

 

  • E-Merchandise Lister position responsibilities: Sorts and lists all items on truck shipment in timely and effective manner so that each store is well-represented with high quality merchandise; ensures that appropriate quantity of merchandise is listed for online sales with photographs, descriptors, and details; theft is prevented by remaining alert at all times in all areas and immediately notifying management of any suspicious activities; assists and helps with shoveling snow, replacing light bulbs, washing windows, and any other upkeep; maintains top-flight condition and appearance of facility by focusing on housekeeping and safety at all times;  communicates needs for repair, fixtures, maintenance, etc.; minimizes waste expense and maximizes salvage revenue opportunity by recycling as many products as possible in most resourceful way. This is by no means an exhaustive list of the duties/responsibilities for the E-Merchandise Lister position.Qualifications for this position include: High school diploma or its equivalent, preferred; a minimum of two (2) years of any combination of military service, high school, or related full-time employment may substitute. Must be able to lift, push, or pull fifty pounds with assistance; must be able to work a flexible schedule including evenings, weekends, and holidays.This position will be located out of our Oelwein office. You may apply online or stop by the Oelwein Goodwill Employment and Training Center to fill out an application:

 

  • Oelwein
    120 West Charles Street
    Oelwein, IA 50662
    319-283-7027

 

E-Merchandise Shipper position responsibilities: Ensures that appropriate item is pulled according to pick ticket; packages item in appropriate container with protective material; prints and affixes label so that correct item is delivered to correct person/address; theft is prevented by remaining alert at all times in all areas and immediately notifying management of any suspicious activities; assists and helps with shoveling snow, replacing light bulbs, washing windows, and any other upkeep; maintains top-flight condition and appearance of facility by focusing on housekeeping and safety at all times; communicates needs for repair, fixtures, maintenance, etc.; minimizes waste expense and maximize salvage revenue opportunity by recycling as many products as possible in most resourceful way.

Qualifications for this position include: High school diploma or its equivalent, preferred; a minimum of two (2) years of any combination of military service, high school, or related full-time employment may substitute. Must be able to lift, push, or pull fifty pounds with assistance; must be able to work a flexible schedule including evenings, weekends, and holidays.

This position will be located out of our Oelwein office. You may apply online or stop by the Oelwein Goodwill Employment and Training Center to fill out an application:

  • Oelwein
    120 West Charles Street
    Oelwein, IA 50662
    319-283-7027

 

Mission Services Administrative Assistant position responsibilities: Ensures case file data and related information for each program participant is filed, maintained, and updated as needed; Ensures intake packets are set up on the P Drive for new program participants; Tracks funding notices and expiration dates for program participants; Compiles reports from and for program participant case files; Prepares Mission Services department correspondence, form letters, or documents; Enters Community Trainer and Lead Community Trainer timecard information into the time entry system each pay period; Assists with tracking required Mission Services team member trainings, auto insurance, and driver’s license expiration dates.

Qualifications for this position include: High school diploma or equivalent; a minimum of 4 years of any combination of military service, secondary education, or related full-time paid employment may be substituted; A minimum of 1 year related full-time work experience; Effective written and verbal communication skills; Computer proficiency; Ability to handle and maintain confidential information; Possess a positive attitude and infect others with similar enthusiasm; Loyalty to the agency and its mission and policies; Reliable transportation, valid driver’s license, and automobile insurance; Ability to use good judgment, discretion, and initiative.

This position will be located in Dubuque, IA.

Program Manager position responsibilities: Direct supervision of Community Trainers, Lead Community Trainers, Janitor/Cleaners, and Utility Workers; delegates assignments to staff under the direction of the Director of Mission Services and keeps them informed of changes in policy and trends.  Directs, coaches and guides them in their work in order to help them attain individual growth and store goals; demonstrates leadership by holding all team members accountable for established best practices and standard operating procedures; provides comprehensive training of job duties, policies and procedures, ethical codes of conduct, corporate compliance, etc.; reviews current and future program recommendations; analyzes program plans to ensure quality standards and program outcomes are met; reviews and evaluates the implementation and progress toward program plans’ goals being met; implements new rehabilitation methods and strategies and analyzes their effectiveness based on statistical documentation; works collaboratively with all departments to maximize service opportunities and maintains a continuous improvement agenda; is available during nontraditional hours including some weekend and evening periods; and serves as an emergency contact for agency locations in need of support outside regular business hours.

Qualifications for this position include: Bachelor’s degree in Human Services, or related field; 2 years of full-time paid employment providing services to persons with special needs may be substituted for each year of post-secondary education; a minimum of 3 years related full-time paid experience. Supervisory experience preferred. A master’s degree in Human Services or related field may be accepted as equivalent for 2 years work experience. Effective written and verbal communication skills; ability to make business, social, or civic contacts; computer proficiency; reliable cellphone; ability to handle and maintain confidential information; and reliable transportation, valid driver’s license, and automobile insurance required.

This position will be located in Waterloo, IA. You may apply online or stop by the following Goodwill Employment and Training Center to fill out an application:

  • Waterloo
    2640 Falls Avenue
    Waterloo, IA 50701
    319-234-4626

 

Program Manager, Community Employment position responsibilities: Direct supervision of Community Trainers and Janitor/Cleaners; Delegates assignments to staff under the direction of the Director of Mission Services and keeps them informed of changes in policy and trends.  Directs, coaches and guides them in their work in order to help them attain individual growth and store goals; Demonstrates leadership by holding all team members accountable for established best practices and standard operating procedures; Provides comprehensive training of job duties, policies and procedures, ethical codes of conduct, corporate compliance, etc.; Develops and implements Individual Employment Plans based on consumers input, results, and/or recommendation from other services. Places and trains job ready consumers based on Individual Employment Plan; Reviews and revises Individual Employment Plan monthly if consumer does not obtain employment; Assess consumer’s job seeking skills and abilities and schedules Job Seeking Skills Training if necessary; Makes regular contact with employer representatives and maintains an employer contact file; Works collaboratively with all departments to maximize service opportunities and maintains a continuous improvement agenda; Is available during nontraditional hours including some weekend and evening periods; Serves as an emergency contact for agency locations in need of support outside regular business hours.

Qualifications for this position include: Bachelor of Arts Degree, from an accredited college, in human service or related field AND a minimum of three (3) years of related full-time paid employment; provided this work experience demonstrates efficient and effective leadership and supervisory skills. Successful completion of the ETS Certification or one (1) Employment Consultant Certification within twelve (12) months of employment. Two (2) years related full-time paid employment providing services to persons with special needs may be substituted for each year of post-secondary education, provided this work experience demonstrates efficient and effective leadership and supervisory skills. A master’s degree in Human Services or related field may be accepted as equivalent for 2 years work experience. Effective written and verbal communication skills; ability to make business, social, or civic contacts; computer proficiency; reliable cellphone; ability to handle and maintain confidential information; and reliable transportation, valid driver’s license, and automobile insurance required.

This position will be located in Dubuque, IA.

Sales Associate position responsibilities: lifting and working in a production facility; answering customer questions and needs; operating cash register; receiving and processing donations; and assisting with other duties including arranging items on shelves and keeping the store neat and clean. Sales Associates will be expected to work scheduled hours including attendance at store meetings. Cashier experience is helpful. All Sales Associates must have their own transportation, and be available to work evenings and weekends.

 

Apply online or stop by one of the following Retail Stores to fill out an application:

  • Waterloo
    4107 Hammond Avenue
    Waterloo, IA 50701
    319-226-6120

 

  • Dubuque
    2121 Holliday Drive
    Dubuque, IA 52002
    563-557-3158
  • Independence
    300 Enterprise Court
    Independence, IA 50644
    319-334-3400

 

  • Waverly
    400 Technology Place
    Waverly, IA 50677
    319-352-8804
  • Cedar Falls
    4318 University Avenue
    Cedar Falls, IA 50613
    319-277-0040

 

  • Oelwein
    13 S Frederick Drive
    Oelwein, IA 50662
    319-283-3012

 

  • Decorah
    915 Short St
    Centrum Plaza
    Decorah, IA 52101
    563-382-6146

 

  • Maquoketa
    220 S Main Street
    Maquoketa, IA 52060
    563-652-0057