Director of Training and Development position responsibilities: Direct supervision of Good Guides; Develops and facilitates employment-related training, including workshops, classroom, one-on-one training, and online training, as appropriate; Continually consults with colleagues to identify learning, development, and change management needs; Oversees the creation and maintenance of learning standards including design, delivery, measures, and reporting; Directs the instructional design and delivery plans for new curricula, programs, and people related processes to meet internal needs as well as external mission services; Leads the creation and administration of career paths and Team Member development programs; Demonstrates leadership by holding all Team Members accountable for established best practices and standard operating procedures; Identifies and utilizes approved strategies to overcome obstacles to skill acquisition, including adaptive equipment, alternative instructional methods, and behavior modification techniques to help participants, both internal and external, achieve learning and employment objectives; Maintains professional relationships with organizations that support learning, development, and inclusion opportunities offered by Goodwill Industries of NE Iowa; Identifies and implements best practices from industry sources and collaborates with other Goodwill’s to share knowledge, tools, and programs; Coordinate resources, including personnel, transportation, supplies, and support services to achieve department and agency goals; Prepares short and long range plans for the Training and Development Department; Ensures departmental equity and compliance with all federal, state and local regulations, safety, security, and quality standards/codes, and agency policy; Assist team members in understanding and complying with CARF standards; Works collaboratively with all departments to maximize service opportunities and maintain a continuous improvement agenda; and is available during nontraditional hours including some weekend and evening periods. This is by no means an exhaustive list of the duties/responsibilities for the Director of Training and Development position. This position will be located at our main office in Waterloo, Iowa.
Bachelor’s degree in business, human resources, adult education, or related field required. Minimum of 3 years’ experience in training and development, adult education, or related field. Supervisory experience, preferred. Must have effective written and verbal communication skills, strong presentation and facilitation skills, proficiency in Microsoft Office products such as Word, Excel, PowerPoint, and Outlook, ability to handle and maintain confidential information, valid driver’s license, and reliable transportation, auto insurance.
To apply for this position, please complete our online employment application.