Current Openings

Team Lead position responsibilities: Directs and assigns daily job tasks to Sales Associates and Utility workers; Exercise independent judgment;           Greets customers immediately upon entering store. Ensures good customer service and a shopping experience that meets agency expectations; Ensures all donations and truck shipments are sorted and graded in a timely and effective manner so that stores are well-stocked with high quality merchandise; Responsible for ensuring daily production expectations are met; Prevents theft by remaining alert at all times in all areas and immediately notifying management of any suspicious activities; Demonstrates and advises new team members on all job duties, agency policies and procedures, ethical code of conduct, and best practices; Assign/delegate job tasks under the direction of the Store Manager and holds team members accountable for established best practices and standard operating procedures; Maintains top-flight condition and appearance of store and donation area by focusing on housekeeping and safety at all times. Communicates needs for repair, fixtures, maintenance, etc.; Completes monthly Store Inspections, Health/Safety Checklist and monthly drills; Works collaboratively within department to maximize service opportunities and maintain a continuous improvement agenda; Completes, verifies, and submits daily paperwork, deposits, and reports as directed by the Store Manager; Communicates any new or unusual information promptly to the Store Manager; Minimizes waste expense and maximize salvage revenue; opportunity by recycling as many products as possible in most resourceful way; Operates the store’s forklift truck. This is by no means an exhaustive list of the duties/responsibilities for the Team Lead position.

High School diploma or equivalent preferred, but not required, or a minimum of two (2) years of any combination of military service, high school, or related full-time paid employment; reliable transportation; ability to work a flexible schedule at multiple locations including evenings, weekends, and holidays; and must be able to lift, push, or pull fifty pounds with assistance; effective written and verbal communication skills; ability to direct, assign, and delegate daily job tasks to Team Members; ability to exercise independent judgement; must be willing to obtain a forklift license.

To apply for this position, please complete our online employment application.

 

Team Lead position responsibilities: Directs and assigns daily job tasks to Sales Associates and Utility workers; Exercise independent judgment;     Greets customers immediately upon entering store. Ensures good customer service and a shopping experience that meets agency expectations; Ensures all donations and truck shipments are sorted and graded in a timely and effective manner so that stores are well-stocked with high quality merchandise; Responsible for ensuring daily production expectations are met; Prevents theft by remaining alert at all times in all areas and immediately notifying management of any suspicious activities; Demonstrates and advises new team members on all job duties, agency policies and procedures, ethical code of conduct, and best practices; Assign/delegate job tasks under the direction of the Store Manager and holds team members accountable for established best practices and standard operating procedures; Maintains top-flight condition and appearance of store and donation area by focusing on housekeeping and safety at all times. Communicates needs for repair, fixtures, maintenance, etc.; Completes monthly Store Inspections, Health/Safety Checklist and monthly drills; Works collaboratively within department to maximize service opportunities and maintain a continuous improvement agenda; Completes, verifies, and submits daily paperwork, deposits, and reports as directed by the Store Manager; Communicates any new or unusual information promptly to the Store Manager; Minimizes waste expense and maximize salvage revenue; opportunity by recycling as many products as possible in most resourceful way; Operates the store’s forklift truck. This is by no means an exhaustive list of the duties/responsibilities for the Team Lead position.

 

High School diploma or equivalent preferred, but not required, or a minimum of two (2) years of any combination of military service, high school, or related full-time paid employment; reliable transportation; ability to work a flexible schedule at multiple locations including evenings, weekends, and holidays; and must be able to lift, push, or pull fifty pounds with assistance; effective written and verbal communication skills; ability to direct, assign, and delegate daily job tasks to Team Members; ability to exercise independent judgement; must be willing to obtain a forklift license.

 

To apply for this position, please complete our online employment application.

 

Direct Support Professional/Community Trainer position responsibilities and requirements: providing residential and/or vocational services to persons with disabilities; must know concepts, applications of disabilities; be able to organize and prioritize work; possess positive work habits and attitudes and communicate with a variety of people in a pleasing manner. A high school diploma or equivalent; one year of human service experience; and basic knowledge of computers and computer applications is preferred. Experience may include volunteer work. All Direct Support Professional/Community Trainers must have a valid driver’s license and auto insurance, a good driving record and be willing to work evenings and weekends.

 

Apply online or stop by one of the following Goodwill Employment and Training Centers to fill out an application:

 

• Waterloo
  2640 Falls Avenue
  Waterloo, IA 50701
  319-234-4626

 

• Oelwein
  120 West Charles Street
  Oelwein, IA 50662
  319-283-4458

 

• Dubuque
  2121 Holliday Drive
  Dubuque, IA 52002
  563-583-8859

 

Direct Support Professional/Community Trainer position responsibilities and requirements: providing residential and/or vocational services to persons with disabilities; must know concepts, applications of disabilities; be able to organize and prioritize work; possess positive work habits and attitudes and communicate with a variety of people in a pleasing manner. A high school diploma or equivalent; one year of human service experience; and basic knowledge of computers and computer applications is preferred. Experience may include volunteer work. All Direct Support Professional/Community Trainers must have a valid driver’s license and auto insurance, a good driving record and be willing to work evenings and weekends.

We have openings in Waterloo/Cedar Falls, Dubuque, Decorah, and Oelwein.

To apply for this position, please complete our online employment application.

Direct Support Professional/Vocational Trainer position responsibilities: directs, coaches and guides consumers in their work in order to help them attain individual growth and work goals in a retail setting; maintains accurate documentation on program participants by learning and remaining current on appropriate documentation guidelines and electronic documentation systems, developing a system to manage documentation, and setting priorities; holds all consumers accountable for established best practices and standard operating procedures. The work schedule for this position will be 9am to 5pm, Monday thru Friday and will be located at our University Avenue store in Cedar Falls.

Qualifications for this position include: high school diploma or equivalent, preferred; a minimum of 1 year related experience, preferred; must be CPR/First Aid certified or be willing to obtain certification within the first 6 months of employment; effective written and verbal communication skills; ability to effectively instruct persons with disabilities and adjust to unexpected or different situations; computer proficiency; and reliable transportation.

To apply for this position, please complete our online employment application.

 

Assistant Manager position responsibilities: Direct supervision of Sales Associates and Utility Workers; delegates assignments to staff under the direction of the Store Manager and keeps them informed of changes in policy and trends; demonstrates leadership by holding all Team Members accountable for established best practices and standard operating procedures; provides comprehensive training of job duties, policies and procedures, ethical codes of conduct, corporate compliance, etc.; evaluates performance and takes corrective action when necessary; maintains top-flight condition and appearance of retail store focusing on housekeeping and safety at all times; is available during nontraditional hours including some weekends and evening periods; and covers all areas in Store Manager’s absence, either short or long term. This is by no means an exhaustive list of the duties/responsibilities for the Assistant  Manager position.

High School diploma or equivalent and a minimum of one (1) year military service or related full-time employment, including supervisory experience. Must possess strong written and verbal communication skills; computer proficiency; positive attitude, confidence, resourcefulness, and enthusiasm; and the ability to handle and maintain confidential information.

To apply for this position, please complete our online employment application.

 

Team Lead position responsibilities: Directs and assigns daily job tasks to Sales Associates and Utility workers; Exercise independent judgment;  Greets customers immediately upon entering store. Ensures good customer service and a shopping experience that meets agency expectations; Ensures all donations and truck shipments are sorted and graded in a timely and effective manner so that stores are well-stocked with high quality merchandise; Responsible for ensuring daily production expectations are met; Prevents theft by remaining alert at all times in all areas and immediately notifying management of any suspicious activities; Demonstrates and advises new team members on all job duties, agency policies and procedures, ethical code of conduct, and best practices; Assign/delegate job tasks under the direction of the Store Manager and holds team members accountable for established best practices and standard operating procedures; Maintains top-flight condition and appearance of store and donation area by focusing on housekeeping and safety at all times. Communicates needs for repair, fixtures, maintenance, etc.; Completes monthly Store Inspections, Health/Safety Checklist and monthly drills; Works collaboratively within department to maximize service opportunities and maintain a continuous improvement agenda; Completes, verifies, and submits daily paperwork, deposits, and reports as directed by the Store Manager; Communicates any new or unusual information promptly to the Store Manager; Minimizes waste expense and maximize salvage revenue; opportunity by recycling as many products as possible in most resourceful way; Operates the store’s forklift truck. This is by no means an exhaustive list of the duties/responsibilities for the Team Lead position.

 High School diploma or equivalent preferred, but not required, or a minimum of two (2) years of any combination of military service, high school, or related full-time paid employment; reliable transportation; ability to work a flexible schedule at multiple locations including evenings, weekends, and holidays; and must be able to lift, push, or pull fifty pounds with assistance; effective written and verbal communication skills; ability to direct, assign, and delegate daily job tasks to Team Members; ability to exercise independent judgement; must be willing to obtain a forklift license.

To apply for this position, please complete our online employment application.

 

E-Merchandise Shipper position responsibilities: Ensures that appropriate item is pulled according to pick ticket; packages item in appropriate container with protective material; prints and affixes label so that correct item is delivered to correct person/address; theft is prevented by remaining alert at all times in all areas and immediately notifying management of any suspicious activities; assists and helps with shoveling snow, replacing light bulbs, washing windows, and any other upkeep; maintains top-flight condition and appearance of facility by focusing on housekeeping and safety at all times; communicates needs for repair, fixtures, maintenance, etc.; minimizes waste expense and maximize salvage revenue opportunity by recycling as many products as possible in most resourceful way.

Qualifications for this position include: High school diploma or its equivalent, preferred; a minimum of two (2) years of any combination of military service, high school, or related full-time employment may substitute. Must be able to lift, push, or pull fifty pounds with assistance; must be able to work a flexible schedule including evenings, weekends, and holidays.

This position will be located out of our Oelwein office.

To apply for this position, please complete our online employment application.

 

E-Merchandise Shipper position responsibilities: Ensures that appropriate item is pulled according to pick ticket; packages item in appropriate container with protective material; prints and affixes label so that correct item is delivered to correct person/address; theft is prevented by remaining alert at all times in all areas and immediately notifying management of any suspicious activities; assists and helps with shoveling snow, replacing light bulbs, washing windows, and any other upkeep; maintains top-flight condition and appearance of facility by focusing on housekeeping and safety at all times; communicates needs for repair, fixtures, maintenance, etc.; minimizes waste expense and maximize salvage revenue opportunity by recycling as many products as possible in most resourceful way.

Qualifications for this position include: High school diploma or its equivalent, preferred; a minimum of two (2) years of any combination of military service, high school, or related full-time employment may substitute. Must be able to lift, push, or pull fifty pounds with assistance; must be able to work a flexible schedule including evenings, weekends, and holidays.

This position will be located out of our Oelwein office.

 

To apply for this position, please complete our online employment application.

 

Sorts and evaluates jewelry pieces from truck shipments in timely and effective manner so that each store is well-represented with high quality merchandise; Performs proper testing for all jewelry with possible value, gems, or precious metal; Ensures that appropriate quantity of jewelry is listed for online sales with detailed and clear photographs, descriptors, and details. Fills out listing template accurately and appropriately; Theft is prevented by remaining alert at all times in all areas and immediately notifying management of any suspicious activities; Assists and helps with shoveling snow, replacing light bulbs, washing windows, and any other upkeep; Maintains top-flight condition and appearance of facility by focusing on housekeeping and safety at all times.  Communicates needs for repair, fixtures, maintenance, etc.; Minimizes waste expense and maximizes salvage revenue opportunity by recycling as many products as possible in most resourceful way. This is by no means an exhaustive list of the duties/responsibilities for the Jewelry Processor position.

Qualifications for this position include: High school diploma or its equivalent, preferred; a minimum of two (2) years of any combination of military service, high school, or related full-time employment may substitute. Must be able to lift, push, or pull fifty pounds with assistance; must be able to work a flexible schedule including evenings, weekends, and holidays.

This position will be located out of our Oelwein office.

To apply for this position, please complete our online employment application.

 

Team Lead position responsibilities: Directs and assigns daily job tasks to Sales Associates and Utility workers; Exercise independent judgment;  Greets customers immediately upon entering store. Ensures good customer service and a shopping experience that meets agency expectations; Ensures all donations and truck shipments are sorted and graded in a timely and effective manner so that stores are well-stocked with high quality merchandise; Responsible for ensuring daily production expectations are met; Prevents theft by remaining alert at all times in all areas and immediately notifying management of any suspicious activities; Demonstrates and advises new team members on all job duties, agency policies and procedures, ethical code of conduct, and best practices; Assign/delegate job tasks under the direction of the Store Manager and holds team members accountable for established best practices and standard operating procedures; Maintains top-flight condition and appearance of store and donation area by focusing on housekeeping and safety at all times. Communicates needs for repair, fixtures, maintenance, etc.; Completes monthly Store Inspections, Health/Safety Checklist and monthly drills; Works collaboratively within department to maximize service opportunities and maintain a continuous improvement agenda; Completes, verifies, and submits daily paperwork, deposits, and reports as directed by the Store Manager; Communicates any new or unusual information promptly to the Store Manager; Minimizes waste expense and maximize salvage revenue; opportunity by recycling as many products as possible in most resourceful way; Operates the store’s forklift truck. This is by no means an exhaustive list of the duties/responsibilities for the Team Lead position.

 High School diploma or equivalent preferred, but not required, or a minimum of two (2) years of any combination of military service, high school, or related full-time paid employment; reliable transportation; ability to work a flexible schedule at multiple locations including evenings, weekends, and holidays; and must be able to lift, push, or pull fifty pounds with assistance; effective written and verbal communication skills; ability to direct, assign, and delegate daily job tasks to Team Members; ability to exercise independent judgement; must be willing to obtain a forklift license.

To apply for this position, please complete our online employment application.

 

Sales Associate position responsibilities: Greets customers immediately upon entering store; ensures good customer service and a shopping experience that meets agency expectations; sorts and grades all donations and truck shipments in timely and effective manner so that stores are well-stocked with high quality merchandise; operates cash register so that all transactions are handled pleasantly and effectively; customers do not wait more than 15 seconds when first in line and assistance is called when more than 3 customers are in line; greets donors pleasantly at their car and immediately unloads items; offers tax receipt form to each donor; between donor engagements, sorts material so that 95% unsaleable items are redirected to garbage or salvage; theft is prevented by remaining alert at all times in all areas and immediately notifying management of any suspicious activities; assists and helps with shoveling snow, replacing light bulbs, washing windows, and any other upkeep; advises and demonstrates all job duties for new team members. This is by no means an exhaustive list of the duties/responsibilities for the Sales Associate position.

 

High School diploma or equivalent preferred, but not required, or a minimum of two (2) years of any combination of military service, high school, or related full-time paid employment; reliable transportation; ability to work a flexible schedule at multiple locations including evenings, weekends, and holidays; and must be able to lift, push, or pull fifty pounds with assistance.

We have store locations in Cedar Falls, Decorah, Dubuque, Dyersville, Independence, Maquoketa, Oelwein, Toledo, Waterloo, and Waverly.

To apply for this position, please complete our online employment application.

Staff Accountant position responsibilities: Assists with agency accounting operations, including the preparation and submission of monthly financial statements; prepares monthly management reports that outline department financial activity; oversees data entry of cash receipts and disbursements, and monthly payroll data; assists Quality Assurance/Billing Manager as needed during monthly billing process and the QA review of billing data/notes; and assists Accounting Manager and Quality Assurance/Billing Manager with projects as assigned. This is by no means an exhaustive list of the duties/responsibilities for the Staff Accountant position.

A Bachelor’s Degree in Accounting, or related field and at least two (2) years of full-time paid employment in Accounting, Finance, or related field. Computer proficiency in Microsoft Office, including Word and Excel, knowledge of GAAP standards and practices, strong analytical and financial analysis skills, and the ability to handle and maintain confidential information is required.

This position will be located in Waterloo.

To apply for this position, please complete our online employment application.

 

 

WIOA Title I Career Planner position responsibilities: Coordinates program activities, staff, and client programs involved with Workforce Innovation & Opportunity Act, Iowa Workforce Development, Department of Human Services, Adult Basic Education and Title I programs to achieve single work unit status to meet the needs of the clients and community; Maintains performance measures as governed by program regulations; Monitors programs’ and individual participants’ progress toward achieving performance standards; follows up on past participants to determine success of programs; Informs local social service agencies about programs to integrate services to low-income clients, at-risk youth, dislocated workers, and targeted government assistance cash recipients; Identifies job and educational opportunities; coordinates placement; writes training contracts with employers for on-the-job training and with schools for classroom training; Monitors all case management of WIOA program participants making sure they conform with policies in the state WIOA Handbook and the Regional Customer Service Plan; Reviews and approves Individual Employability Plans (IEPs).  Reviews and approves requests from staff for Individual Training Accounts (ITAs) and requests for support services; Prepares and budgets program allocations; monitors expenditures; calculates participation rates; allocates financial resources; Maintains current knowledge of WIOA Title I programs and revisions; may serve on various statewide committees and workgroups for program planning and review; Assists customers in person, by mail, and by telephone. This is by no means an exhaustive list of the duties/responsibilities for the WIOA Title I Career Planner position.

Bachelor’s degree in Human Services, or related field. A minimum of 5 years related full-time paid experience. Effective written and verbal communication skills; Ability to make business, social, or civic contacts; Computer proficiency; Ability to handle and maintain confidential information; Possess a positive attitude and infect others with similar enthusiasm; Loyalty to the agency and its mission and policies; Reliable transportation, valid driver’s license and automobile insurance; Ability to use good judgment, discretion, and initiative.

Positions available in Dubuque and Mason City.

To apply for this position, please complete our online employment application.

WIOA Title I Program Coordinator position responsibilities: Direct supervision of WIOA Title I Career Specialist; Coordinates program activities, staff, and client programs involved with Workforce Innovation & Opportunity Act, Iowa Workforce Development, Department of Human Services, Adult Basic Education and Title I programs to achieve single work unit status to meet the needs of the clients and community; Maintains performance measures as governed by program regulations; Monitors programs’ and individual participants’ progress toward achieving performance standards; follows up on past participants to determine success of programs; Informs local social service agencies about programs to integrate services to low-income clients, at-risk youth, dislocated workers, and targeted government assistance cash recipients;        Identifies job and educational opportunities; coordinates placement; writes training contracts with employers for on-the-job training and with schools for classroom training; Monitors all case management of WIOA program participants making sure they conform with policies in the state WIOA Handbook and the Regional Customer Service Plan; Reviews and approves Individual Employability Plans (IEPs).  Reviews and approves requests from staff for Individual Training Accounts (ITAs) and requests for support services; Prepares and budgets program allocations; monitors expenditures; calculates participation rates; allocates financial resources; Maintains current knowledge of WIOA Title I programs and revisions; may serve on various statewide committees and workgroups for program planning and review; Supervises and evaluates staff; Assists customers in person, by mail, and by telephone. This is by no means an exhaustive list of the duties/responsibilities for the WIOA Title I Program Coordinator position.

Bachelor’s degree in Human Services, or related field. A minimum of 5 years related full-time paid experience. Supervisory experience preferred. Master’s degree in Human Services or related field, preferred; Effective written and verbal communication skills; Ability to make business, social, or civic contacts; Computer proficiency; Ability to handle and maintain confidential information; Possess a positive attitude and infect others with similar enthusiasm; Loyalty to the agency and its mission and policies; Reliable transportation, valid driver’s license and automobile insurance; Ability to use good judgment, discretion, and initiative.

This position is located in Dubuque.

To apply for this position, please complete our online employment application.