Current Openings

ADC Attendant/Production Worker position responsibilities: Greets donors pleasantly at their car and immediately unloads items; ensures good customer service; sorts donations; helps prepare outgoing truck loads; and assists truck driver in loading/unloading. Qualifications for this position include: high school diploma or equivalent, preferred, or a minimum of 2 years of any combination of military service, high school, or related full-time employment; must be able to lift, push, or pull fifty (50) pounds with assistance; reliable transportation; and the ability to work a flexible schedule at multiple locations including some evenings, weekends, and holidays.

Apply online or stop by one of the following Goodwill Industries of NE Iowa, Inc. locations to fill out an application:

• Goodwill Employment and Training Center
  2640 Falls Avenue
  Waterloo, IA 50701
• Attended Donation Center
  3626 Kimball Avenue
  Waterloo, IA 50701
• Attended Donation Center
  2512 Whitetail Drive
  Cedar Falls, IA 50613

Assistant Store Manager position responsibilities: Direct supervision of Sales Associates and Utility Workers; delegates assignments to staff under the direction of the Store Manager and keeps them informed of changes in policy and trends; demonstrates leadership by holding all Team Members accountable for established best practices and standard operating procedures; provides comprehensive training of job duties, policies and procedures, ethical codes of conduct, corporate compliance, etc.; evaluates performance and takes corrective action when necessary; maintains top-flight condition and appearance of retail store focusing on housekeeping and safety at all times; is available during nontraditional hours including some weekends and evening periods; and covers all areas in Store Manager’s absence, either short or long term. This is by no means an exhaustive list of the duties/responsibilities for the Assistant Store Manager position.

High School diploma or equivalent and a minimum of one (1) year military service or related full-time employment, including supervisory experience. Must possess strong written and verbal communication skills; computer proficiency; positive attitude, confidence, resourcefulness, and enthusiasm; and the ability to handle and maintain confidential information.

To apply for this position, please complete our online employment application.

Direct Support Professional/Community Trainer position responsibilities and requirements: providing residential and/or vocational services to persons with disabilities; must know concepts, applications of disabilities; be able to organize and prioritize work; possess positive work habits and attitudes and communicate with a variety of people in a pleasing manner. A high school diploma or equivalent; one year of human service experience; and basic knowledge of computers and computer applications is preferred. Experience may include volunteer work. All Direct Support Professional/Community Trainers must have a valid driver’s license and auto insurance, a good driving record and be willing to work evenings and weekends.

 

Apply online or stop by one of the following Goodwill Employment and Training Centers to fill out an application:

 

• Waterloo
  2640 Falls Avenue
  Waterloo, IA 50701
  319-234-4626

 

• Oelwein
  120 West Charles Street
  Oelwein, IA 50662
  319-283-4458

 

• Dubuque
  2121 Holliday Drive
  Dubuque, IA 52002
  563-583-8859

 

Direct Support Professional/Community Trainer position responsibilities and requirements: providing residential and/or vocational services to persons with disabilities; must know concepts, applications of disabilities; be able to organize and prioritize work; possess positive work habits and attitudes and communicate with a variety of people in a pleasing manner. A high school diploma or equivalent; one year of human service experience; and basic knowledge of computers and computer applications is preferred. Experience may include volunteer work. All Direct Support Professional/Community Trainers must have a valid driver’s license and auto insurance, a good driving record and be willing to work evenings and weekends.

 

Apply online or stop by one of the following Goodwill Employment and Training Centers to fill out an application:

 

• Waterloo
  2640 Falls Avenue
  Waterloo, IA 50701
  319-234-4626

 

• Oelwein
  120 West Charles Street
  Oelwein, IA 50662
  319-283-4458

 

• Dubuque
  2121 Holliday Drive
  Dubuque, IA 52002
  563-583-8859

 

Direct Support Professional/Vocational Trainer position responsibilities: directs, coaches and guides consumers in their work in order to help them attain individual growth and work goals in a retail setting; maintains accurate documentation on program participants by learning and remaining current on appropriate documentation guidelines and electronic documentation systems, developing a system to manage documentation, and setting priorities; holds all consumers accountable for established best practices and standard operating procedures. The work schedule for this position will be 9am to 5pm, Monday thru Friday and will be located at our University Avenue store in Cedar Falls.

 

Qualifications for this position include: high school diploma or equivalent, preferred; a minimum of 1 year related experience, preferred; must be CPR/First Aid certified or be willing to obtain certification within the first 6 months of employment; effective written and verbal communication skills; ability to effectively instruct persons with disabilities and adjust to unexpected or different situations; computer proficiency; and reliable transportation.

Apply online or stop by the following Goodwill Employment and Training Center to fill out an application:

• Waterloo
  2640 Falls Avenue
  Waterloo, IA 50701
  319-234-4626

 

Store Manager position responsibilities: Direct supervision of Assistant Manager, Sales Associates, and Utility Workers; delegates assignments to staff and keeps them informed of changes in policy and trends; demonstrates leadership by holding all Team Members accountable for established best practices and standard operating procedures; works collaboratively within department to maximize service opportunities and maintain a continuous improvement agenda; reviews/analyzes store sales, average transaction amount, departmental allocation, etc. in order to establish performance standards; is available during nontraditional hours, including some weekend and evening periods; services as an emergency contact for agency locations in need of support outside regular business hours; examines and analyzes expenses, production, and sales to achieve maximum E/R based on strategic goals and operating plans; completes all duties of the job and all work requirements. This is by no means an exhaustive list of the duties/responsibilities for the Store Manager position.

High School diploma or equivalent and a minimum of three (3) years military service or related full-time employment, including supervisory experience. Must possess strong written and verbal communication skills; computer proficiency; positive attitude, confidence, resourcefulness, and enthusiasm; and the ability to handle and maintain confidential information.

To apply for this position, please complete our online employment application.

• E-Merchandise Lister position responsibilities: Sorts and lists all items on truck shipment in timely and effective manner so that each store is well-represented with high quality merchandise; ensures that appropriate quantity of merchandise is listed for online sales with photographs, descriptors, and details; theft is prevented by remaining alert at all times in all areas and immediately notifying management of any suspicious activities; assists and helps with shoveling snow, replacing light bulbs, washing windows, and any other upkeep; maintains top-flight condition and appearance of facility by focusing on housekeeping and safety at all times;  communicates needs for repair, fixtures, maintenance, etc.; minimizes waste expense and maximizes salvage revenue opportunity by recycling as many products as possible in most resourceful way. This is by no means an exhaustive list of the duties/responsibilities for the E-Merchandise Lister position.Qualifications for this position include: High school diploma or its equivalent, preferred; a minimum of two (2) years of any combination of military service, high school, or related full-time employment may substitute. Must be able to lift, push, or pull fifty pounds with assistance; must be able to work a flexible schedule including evenings, weekends, and holidays.This position will be located out of our Oelwein office. You may apply online or stop by the Oelwein Goodwill Employment and Training Center to fill out an application:

 

• Oelwein
  120 West Charles Street
  Oelwein, IA 50662
  319-283-7027

 

E-Merchandise Shipper position responsibilities: Ensures that appropriate item is pulled according to pick ticket; packages item in appropriate container with protective material; prints and affixes label so that correct item is delivered to correct person/address; theft is prevented by remaining alert at all times in all areas and immediately notifying management of any suspicious activities; assists and helps with shoveling snow, replacing light bulbs, washing windows, and any other upkeep; maintains top-flight condition and appearance of facility by focusing on housekeeping and safety at all times; communicates needs for repair, fixtures, maintenance, etc.; minimizes waste expense and maximize salvage revenue opportunity by recycling as many products as possible in most resourceful way.

Qualifications for this position include: High school diploma or its equivalent, preferred; a minimum of two (2) years of any combination of military service, high school, or related full-time employment may substitute. Must be able to lift, push, or pull fifty pounds with assistance; must be able to work a flexible schedule including evenings, weekends, and holidays.

This position will be located out of our Oelwein office. You may apply online or stop by the Oelwein Goodwill Employment and Training Center to fill out an application:

• Oelwein
  120 West Charles Street
  Oelwein, IA 50662
  319-283-7027

 

Help Desk Specialist position responsibilities: Provides support via phone, email, and in-person for end-users of laptop and desktop PC’s; Completes work order tickets, including ticket creation at the time of initial problem report/service request; Creates new user network and email accounts utilizing Active Directory and Microsoft Exchange; Diagnosis and resolves all PC support issues including hardware failures, OS errors, software compatibility issues, printing issues, etc.; Assists with laptop and desktop PC support for on and off-site users with equipment running Windows OS in an Active Directory environment; Installs and tests computer equipment including, but not limited to, desktops, laptops, monitors, memory chips, cabling, etc.; Works with all Team Members to ensure timely completion of complex issues; and maintains awareness of new and emerging technologies and products provided by IT. This is by no means an exhaustive list of the duties/responsibilities for the Help Desk Specialist position.

Associate of Applied Science Degree in Computer Science, Computer Networking, or related IT field, or a minimum of 2 years of any combination of military service, secondary education, or related full-time employment. A minimum of 1-year experience in the areas of end-user support and maintenance of PC hardware and software in a Windows environment; Effective written and verbal communication skills; Computer proficiency; Ability to handle and maintain confidential information; Possess a positive attitude and infect others with similar enthusiasm; Loyalty to the agency and its mission and policies; Reliable transportation, valid driver’s license and automobile insurance; and ability to use good judgment, discretion, and initiative.

The location for this position is TBD but will either be in Waterloo or Dubuque.

To apply for this position, please complete our online employment application.

Sorts and evaluates jewelry pieces from truck shipments in timely and effective manner so that each store is well-represented with high quality merchandise; Performs proper testing for all jewelry with possible value, gems, or precious metal; Ensures that appropriate quantity of jewelry is listed for online sales with detailed and clear photographs, descriptors, and details. Fills out listing template accurately and appropriately; Theft is prevented by remaining alert at all times in all areas and immediately notifying management of any suspicious activities; Assists and helps with shoveling snow, replacing light bulbs, washing windows, and any other upkeep; Maintains top-flight condition and appearance of facility by focusing on housekeeping and safety at all times.  Communicates needs for repair, fixtures, maintenance, etc.; Minimizes waste expense and maximizes salvage revenue opportunity by recycling as many products as possible in most resourceful way. This is by no means an exhaustive list of the duties/responsibilities for the Jewelry Processor position.

Qualifications for this position include: High school diploma or its equivalent, preferred; a minimum of two (2) years of any combination of military service, high school, or related full-time employment may substitute. Must be able to lift, push, or pull fifty pounds with assistance; must be able to work a flexible schedule including evenings, weekends, and holidays.

This position will be located out of our Oelwein office.

To apply for this position, please complete our online employment application.

 

Sales Associate position responsibilities: lifting and working in a production facility; answering customer questions and needs; operating cash register; receiving and processing donations; and assisting with other duties including arranging items on shelves and keeping the store neat and clean. Sales Associates will be expected to work scheduled hours including attendance at store meetings. Cashier experience is helpful. All Sales Associates must have their own transportation, and be available to work evenings and weekends.

 

Apply online or stop by one of the following Retail Stores to fill out an application:

WIOA Title I Program Career Specialist position responsibilities: Develops and monitors individual service strategy to ensure participants achieve their goals; Conducts orientations and assessments in conjunction with the Workforce Development Center also known as IowaWORKS; Interprets and explains rules and regulations governing program services, eligibility, payments, responsibilities, and rights; Facilitates workshops using life/job skills curriculum; creates and conducts labs to support curriculum; schedules workshops, labs and individual appointments; completes workshop data reports; tracks attendance and participation; recruit speakers;     Collects and analyzes information about individuals; conducts tests and interviews to appraise participants’ interests, aptitudes, abilities, and personal values for vocational and educational goals; Maintains client/participant files and records; writes accurate case notes and progress reports; performs data entry on activities; composes and types correspondence; Counsels participants in developing educational and job/career placement opportunities; Maintains rules of client confidentiality; Assists customers in person, by mail and over the telephone. This is by no means an exhaustive list of the duties/responsibilities for the WIOA Title I Career Specialist position.

Bachelor’s degree in Human Services, or related field. A minimum of 3 years related full-time paid experience. Effective written and verbal communication skills; Ability to make business, social, or civic contacts; Computer proficiency; Ability to handle and maintain confidential information; Possess a positive attitude and infect others with similar enthusiasm; Loyalty to the agency and its mission and policies; Reliable transportation, valid driver’s license and automobile insurance; Ability to use good judgment, discretion, and initiative.

 

This position can be located in Waterloo, Dubuque, Decorah, or Mason City.

 

To apply for this position, please complete our online employment application.

WIOA Title I Program Coordinator position responsibilities: Direct supervision of WIOA Title I Career Specialist; Coordinates program activities, staff, and client programs involved with Workforce Innovation & Opportunity Act, Iowa Workforce Development, Department of Human Services, Adult Basic Education and Title I programs to achieve single work unit status to meet the needs of the clients and community; Maintains performance measures as governed by program regulations; Monitors programs’ and individual participants’ progress toward achieving performance standards; follows up on past participants to determine success of programs; Informs local social service agencies about programs to integrate services to low-income clients, at-risk youth, dislocated workers, and targeted government assistance cash recipients; Identifies job and educational opportunities; coordinates placement; writes training contracts with employers for on-the-job training and with schools for classroom training; Monitors all case management of WIOA program participants making sure they conform with policies in the state WIOA Handbook and the Regional Customer Service Plan; Reviews and approves Individual Employability Plans (IEPs).  Reviews and approves requests from staff for Individual Training Accounts (ITAs) and requests for support services; Prepares and budgets program allocations; monitors expenditures; calculates participation rates; allocates financial resources; Maintains current knowledge of WIOA Title I programs and revisions; may serve on various statewide committees and workgroups for program planning and review; Supervises and evaluates staff; Assists customers in person, by mail, and by telephone. This is by no means an exhaustive list of the duties/responsibilities for the WIOA Title I Program Coordinator position.

Bachelor’s degree in Human Services, or related field. A minimum of 5 years related full-time paid experience. Supervisory experience preferred. Master’s degree in Human Services or related field, preferred; Effective written and verbal communication skills; Ability to make business, social, or civic contacts; Computer proficiency; Ability to handle and maintain confidential information; Possess a positive attitude and infect others with similar enthusiasm; Loyalty to the agency and its mission and policies; Reliable transportation, valid driver’s license and automobile insurance; Ability to use good judgment, discretion, and initiative.

 

This position can be located in Waterloo or Decorah.

 

To apply for this position, please complete our online employment application.