Current Openings

Area Lead Community Trainer position responsibilities: Act as the secondary contact for parents/guardians, MCO case managers, county workers, with communication regarding medical appointments/doctor orders/med changes for those participants this position would be supporting with medical and mental health needs; Upon request, assists Lead Community Trainers with medication situations that require more time than the Lead Community Trainer may have; Observe, instruct and coach new staff and/or staff who are struggling with Edoc to understand and execute documentation correctly and in a timely manner as directed by Program Managers; Maintains accurate documentation on program participants by learning and remaining current on appropriate documentation guidelines and electronic documentation systems, developing a system to manage documentation, and setting priorities; Submits documentation for program participants in a timely manner; Assists program participants with developing strategies, making informed choices, and following through on responsibilities; Encourages program participants to achieve goals and desired outcomes by assisting with the development of programming derived from participants’ preferences, needs, interests, and strengths; Provides program participants with information about community resources available to them and helps with increasing the program participants’ ability to self-advocate. This is by no means an exhaustive list of the duties/responsibilities for the Area Lead Community Trainer position.

Qualifications for this position include: High School diploma or equivalent preferred; minimum of 1 year related work experience, preferred; reliable transportation, valid driver’s license, and current auto insurance required; effective written and verbal communication skills; ability to adjust to unexpected of different situations; and computer proficiency. Must be current on all trainings to be considered for this position.

This position will be located in Dubuque, IA.

To apply for this position, please complete our online employment application.

 

ADC Attendant/Production Worker position responsibilities: Greets donors pleasantly at their car and immediately unloads items; ensures good customer service; sorts donations; helps prepare outgoing truck loads; and assists truck driver in loading/unloading. Qualifications for this position include: high school diploma or equivalent, preferred, or a minimum of 2 years of any combination of military service, high school, or related full-time employment; must be able to lift, push, or pull fifty (50) pounds with assistance; reliable transportation; and the ability to work a flexible schedule at multiple locations including some evenings, weekends, and holidays. This position is located at our Falls Avenue warehouse in Waterloo, Iowa.

To apply for this position, please complete our online employment application.

Position Duties/Responsibilities: Direct supervision of Sales Associates, Utility Workers, Team Leads, ADC Attendants, and Production Workers; Delegates assignments to staff under the direction of the Store/Operations Manager and keeps them informed of changes in policy and trends.  Directs, coaches and guides them in their work in order to help them attain individual growth and store goals; Demonstrates leadership by holding all team members accountable for established best practices and standard operating procedures; Provides comprehensive training of job duties, policies and procedures, ethical codes of conduct, corporate compliance, etc; Evaluates performance and takes corrective action when necessary; Provides tools, resources, and guidance to team to ensure store runs smoothly and efficiently; Maintains top-flight condition and appearance of retail store or warehouse focusing on housekeeping and safety at all times.  Communicates needs for repair, fixtures, maintenance, etc. to Store/Operations Manager;          Works collaboratively with Store/Operations Manager and staff to maximize service opportunities and maintain a continuous improvement agenda; Reviews and analyzes sales, average transaction, departmental allocation, etc. in order to establish performance standards, detect trends, and determine proper course of action; Works with supervisor and direct reports to promote retail/operations activities and develop and implement strategies resulting in increased revenues; Is available during nontraditional hours including some weekend and evening periods; Serves as an emergency contact for agency locations in need of support outside regular business hours; Ensures good customer service, quality merchandise, competitive prices, and a donating/shopping experience that meets agency expectations.  Maintains systems to measure these activities on a regular basis; Covers all areas in Store/Operations Manager’s absence either short or long term. This is by no means an exhaustive list of the duties/responsibilities for the Assistant Manager position.

High School diploma or equivalent and a minimum of one (1) year military service or related full-time employment, including supervisory experience. Must possess strong written and verbal communication skills; computer proficiency; positive attitude, confidence, resourcefulness, and enthusiasm; and the ability to handle and maintain confidential information.

To apply for this position, please complete our online employment application.

Building Maintenance Worker position responsibilities: Performs general repairs not requiring a specialized technician (e.g., repairing drywall, painting, and repairing doors and other building fixtures); Performs routine maintenance on building systems (e.g., HVAC, plumbing, and electrical systems); Cleans and assists with upkeep of the facilities; Ensures that facility and general use fleet vehicle upkeep and maintenance is completed in a timely and financially prudent manner; Is accountable for following established best practices and standard operating procedures; Ensures department equity and compliance with all federal, state and local regulations; safety, security, and quality standards/codes, and agency policy. Understands and complies with CARF standards; Works collaboratively within the department to maximize service opportunities and maintain a continuous improvement agenda; Is available during nontraditional hours including some weekend and evening periods; Serves as an emergency contact for agency locations in need of support outside regular business hours. This is by no means an exhaustive list of the duties/responsibilities for the Building Maintenance Worker position.

High School Diploma or equivalent; A minimum of 4 years military service or related full-time experience; Ability to safely operate various types of general maintenance equipment including hand tools, power tools, etc.; Effective written and verbal communication skills; Excellent time management skills; Possess a positive attitude and infect others with similar enthusiasm; Loyalty to the agency and its mission and policies; Reliable transportation, valid driver’s license and automobile insurance; Ability to use good judgment, discretion, and initiative; Must be physically able to climb ladders, bend, crawl into awkward spaces, and stand or walk for prolonged periods of time;  Must be able to lift, push, or pull up to fifty pounds at a time; Ability to work a flexible schedule including evenings, weekends, and holidays.

To apply for this position, please complete our online employment application.

Direct Support Professional/Community Trainer position responsibilities and requirements: providing residential and/or vocational services to persons with disabilities; must know concepts, applications of disabilities; be able to organize and prioritize work; possess positive work habits and attitudes and communicate with a variety of people in a pleasing manner. A high school diploma or equivalent; one year of human service experience; and basic knowledge of computers and computer applications is preferred. Experience may include volunteer work. All Direct Support Professional/Community Trainers must have a valid driver’s license and auto insurance, a good driving record and be willing to work evenings and weekends.

 

Apply online or stop by one of the following Goodwill Employment and Training Centers to fill out an application:

 

• Waterloo
  2640 Falls Avenue
  Waterloo, IA 50701
  319-234-4626

 

• Oelwein
  120 West Charles Street
  Oelwein, IA 50662
  319-283-4458

 

• Dubuque
  2121 Holliday Drive
  Dubuque, IA 52002
  563-583-8859

 

Direct Support Professional/Community Trainer position responsibilities and requirements: providing residential and/or vocational services to persons with disabilities; must know concepts, applications of disabilities; be able to organize and prioritize work; possess positive work habits and attitudes and communicate with a variety of people in a pleasing manner. A high school diploma or equivalent; one year of human service experience; and basic knowledge of computers and computer applications is preferred. Experience may include volunteer work. All Direct Support Professional/Community Trainers must have a valid driver’s license and auto insurance, a good driving record and be willing to work evenings and weekends.

We have openings in Waterloo/Cedar Falls, Dubuque, Decorah, and Oelwein.

To apply for this position, please complete our online employment application.

Direct Support Professional/Vocational Trainer position responsibilities: directs, coaches and guides consumers in their work in order to help them attain individual growth and work goals in a retail setting; maintains accurate documentation on program participants by learning and remaining current on appropriate documentation guidelines and electronic documentation systems, developing a system to manage documentation, and setting priorities; holds all consumers accountable for established best practices and standard operating procedures. The work schedule for this position will be 9am to 5pm, Monday thru Friday and will be located at our University Avenue store in Cedar Falls.

Qualifications for this position include: high school diploma or equivalent, preferred; a minimum of 1 year related experience, preferred; must be CPR/First Aid certified or be willing to obtain certification within the first 6 months of employment; effective written and verbal communication skills; ability to effectively instruct persons with disabilities and adjust to unexpected or different situations; computer proficiency; and reliable transportation.

To apply for this position, please complete our online employment application.

 

Sales Associate position responsibilities: Greets customers immediately upon entering store; ensures good customer service and a shopping experience that meets agency expectations; sorts and grades all donations and truck shipments in timely and effective manner so that stores are well-stocked with high quality merchandise; operates cash register so that all transactions are handled pleasantly and effectively; customers do not wait more than 15 seconds when first in line and assistance is called when more than 3 customers are in line; greets donors pleasantly at their car and immediately unloads items; offers tax receipt form to each donor; between donor engagements, sorts material so that 95% unsaleable items are redirected to garbage or salvage; theft is prevented by remaining alert at all times in all areas and immediately notifying management of any suspicious activities; assists and helps with shoveling snow, replacing light bulbs, washing windows, and any other upkeep; advises and demonstrates all job duties for new team members. This is by no means an exhaustive list of the duties/responsibilities for the Sales Associate position.

 High School diploma or equivalent preferred, but not required, or a minimum of two (2) years of any combination of military service, high school, or related full-time paid employment; reliable transportation; ability to work a flexible schedule at multiple locations including evenings, weekends, and holidays; and must be able to lift, push, or pull fifty pounds with assistance.

To apply for this position, please complete our online employment application.

 

Sales Associate position responsibilities: Greets customers immediately upon entering store; ensures good customer service and a shopping experience that meets agency expectations; sorts and grades all donations and truck shipments in timely and effective manner so that stores are well-stocked with high quality merchandise; operates cash register so that all transactions are handled pleasantly and effectively; customers do not wait more than 15 seconds when first in line and assistance is called when more than 3 customers are in line; greets donors pleasantly at their car and immediately unloads items; offers tax receipt form to each donor; between donor engagements, sorts material so that 95% unsaleable items are redirected to garbage or salvage; theft is prevented by remaining alert at all times in all areas and immediately notifying management of any suspicious activities; assists and helps with shoveling snow, replacing light bulbs, washing windows, and any other upkeep; advises and demonstrates all job duties for new team members. This is by no means an exhaustive list of the duties/responsibilities for the Sales Associate position.

 

High School diploma or equivalent preferred, but not required, or a minimum of two (2) years of any combination of military service, high school, or related full-time paid employment; reliable transportation; ability to work a flexible schedule at multiple locations including evenings, weekends, and holidays; and must be able to lift, push, or pull fifty pounds with assistance.

We have store locations in Cedar Falls, Decorah, Dubuque, Dyersville, Independence, Maquoketa, Oelwein, Toledo, Waterloo, and Waverly.

To apply for this position, please complete our online employment application.