Director of Retail position responsibilities: Direct supervision of Store Managers, and New Goods Coordinator, and indirect supervision of Assistant Managers, Team Leads, Sales Associates, and Utility Workers; supervise and motivate store management to ensure production guidelines are consistently being accomplished, and to be capable of producing by example as well; provide ongoing coaching and development to all levels of staff; continuously develop store management to better perform their duties; recruit, interview, and hire store management staff and retail staff in order to keep multiple locations productively and efficiently staffed at all times; demonstrates leadership by holding all team members accountable for established best practices and standard operating procedures; evaluates regional store performance and makes recommendations to the Officer of Donated Goods Retail; ensures regional equity and compliance with all federal, state and local regulations; safety, security, and quality standards/codes, and agency policy. Assists team members in understanding and complying with CARF standards; Regionally monitors the quality and quantity of merchandise and that production output is adequate to meet sales goals regionally monitors the quality and quantity of merchandise and that production output is adequate to meet sales goals; works collaboratively within department to maximize service opportunities and maintain a continuous improvement agenda; is available during nontraditional hours including weekend and evening periods; serves as an emergency contact for agency locations in need of support outside regular business hours; and Examines and analyzes expenses, production, and sales to achieve maximum E/R based on strategic goals and operating plans. This includes maintaining sales, donations, and production benchmarks. Makes recommendations to the Office of Donated Goods Retail to increase efficiency, increase revenue, and lower expense. This is by no means an exhaustive list of the duties/responsibilities for the Director of Retail position. This position can be located in Dubuque, Decorah, Independence, Dyersville, or Maquoketa.
High school diploma, or equivalent, AND a minimum of 5 years’ military, retail, restaurant, or other similar industry management experience. Effective written and verbal communication skills; Ability to make business and social contacts; Computer proficiency; Ability to handle and maintain confidential information; Ability to effectively manage activities in geographically dispersed locations; Possess a positive attitude and infect others with similar enthusiasm; Loyalty to the agency, its mission and policies; Reliable transportation, valid driver’s license and automobile insurance; Ability to use good judgment, discretion, and initiative.
To apply for this position, please complete our online employment application.