Current Openings

ADC Attendant/Production Worker position responsibilities: Greets donors pleasantly at their car and immediately unloads items; ensures good customer service; sorts donations; helps prepare outgoing truck loads; and assists truck driver in loading/unloading. Qualifications for this position include: high school diploma or equivalent, preferred, or a minimum of 2 years of any combination of military service, high school, or related full-time employment; must be able to lift, push, or pull fifty (50) pounds with assistance; reliable transportation; and the ability to work a flexible schedule at multiple locations including some evenings, weekends, and holidays.

Apply online or stop by one of the following Goodwill Industries of NE Iowa, Inc. locations to fill out an application:

  • Goodwill Employment and Training Center
    2640 Falls Avenue
    Waterloo, IA 50701
  • Attended Donation Center
    3626 Kimball Avenue
    Waterloo, IA 50701
  • Attended Donation Center
    2512 Whitetail Drive
    Cedar Falls, IA 50613

Direct Support Professional/Community Trainer position responsibilities and requirements: providing residential and/or vocational services to persons with disabilities; must know concepts, applications of disabilities; be able to organize and prioritize work; possess positive work habits and attitudes and communicate with a variety of people in a pleasing manner. A high school diploma or equivalent; one year of human service experience; and basic knowledge of computers and computer applications is preferred. Experience may include volunteer work. All Direct Support Professional/Community Trainers must have a valid driver’s license and auto insurance, a good driving record and be willing to work evenings and weekends.

 

Apply online or stop by one of the following Goodwill Employment and Training Centers to fill out an application:

 

  • Waterloo
    2640 Falls Avenue
    Waterloo, IA 50701
    319-234-4626

 

  • Oelwein
    120 West Charles Street
    Oelwein, IA 50662
    319-283-4458

 

  • Dubuque
    2121 Holliday Drive
    Dubuque, IA 52002
    563-583-8859

 

Direct Support Professional/Community Trainer position responsibilities and requirements: providing residential and/or vocational services to persons with disabilities; must know concepts, applications of disabilities; be able to organize and prioritize work; possess positive work habits and attitudes and communicate with a variety of people in a pleasing manner. A high school diploma or equivalent; one year of human service experience; and basic knowledge of computers and computer applications is preferred. Experience may include volunteer work. All Direct Support Professional/Community Trainers must have a valid driver’s license and auto insurance, a good driving record and be willing to work evenings and weekends.

 

Apply online or stop by one of the following Goodwill Employment and Training Centers to fill out an application:

 

  • Waterloo
    2640 Falls Avenue
    Waterloo, IA 50701
    319-234-4626

 

  • Oelwein
    120 West Charles Street
    Oelwein, IA 50662
    319-283-4458

 

  • Dubuque
    2121 Holliday Drive
    Dubuque, IA 52002
    563-583-8859

 

Direct Support Professional/Vocational Trainer position responsibilities: directs, coaches and guides consumers in their work in order to help them attain individual growth and work goals in a retail setting; maintains accurate documentation on program participants by learning and remaining current on appropriate documentation guidelines and electronic documentation systems, developing a system to manage documentation, and setting priorities; holds all consumers accountable for established best practices and standard operating procedures. The work schedule for this position will be 9am to 5pm, Monday thru Friday and will be located at our University Avenue store in Cedar Falls.

 

Qualifications for this position include: high school diploma or equivalent, preferred; a minimum of 1 year related experience, preferred; must be CPR/First Aid certified or be willing to obtain certification within the first 6 months of employment; effective written and verbal communication skills; ability to effectively instruct persons with disabilities and adjust to unexpected or different situations; computer proficiency; and reliable transportation.

Apply online or stop by the following Goodwill Employment and Training Center to fill out an application:

  • Waterloo
    2640 Falls Avenue
    Waterloo, IA 50701
    319-234-4626

 

  • E-Merchandise Lister position responsibilities: Sorts and lists all items on truck shipment in timely and effective manner so that each store is well-represented with high quality merchandise; ensures that appropriate quantity of merchandise is listed for online sales with photographs, descriptors, and details; theft is prevented by remaining alert at all times in all areas and immediately notifying management of any suspicious activities; assists and helps with shoveling snow, replacing light bulbs, washing windows, and any other upkeep; maintains top-flight condition and appearance of facility by focusing on housekeeping and safety at all times;  communicates needs for repair, fixtures, maintenance, etc.; minimizes waste expense and maximizes salvage revenue opportunity by recycling as many products as possible in most resourceful way. This is by no means an exhaustive list of the duties/responsibilities for the E-Merchandise Lister position.Qualifications for this position include: High school diploma or its equivalent, preferred; a minimum of two (2) years of any combination of military service, high school, or related full-time employment may substitute. Must be able to lift, push, or pull fifty pounds with assistance; must be able to work a flexible schedule including evenings, weekends, and holidays.This position will be located out of our Oelwein office. You may apply online or stop by the Oelwein Goodwill Employment and Training Center to fill out an application:

 

  • Oelwein
    120 West Charles Street
    Oelwein, IA 50662
    319-283-7027

 

E-Merchandise Shipper position responsibilities: Ensures that appropriate item is pulled according to pick ticket; packages item in appropriate container with protective material; prints and affixes label so that correct item is delivered to correct person/address; theft is prevented by remaining alert at all times in all areas and immediately notifying management of any suspicious activities; assists and helps with shoveling snow, replacing light bulbs, washing windows, and any other upkeep; maintains top-flight condition and appearance of facility by focusing on housekeeping and safety at all times; communicates needs for repair, fixtures, maintenance, etc.; minimizes waste expense and maximize salvage revenue opportunity by recycling as many products as possible in most resourceful way.

Qualifications for this position include: High school diploma or its equivalent, preferred; a minimum of two (2) years of any combination of military service, high school, or related full-time employment may substitute. Must be able to lift, push, or pull fifty pounds with assistance; must be able to work a flexible schedule including evenings, weekends, and holidays.

This position will be located out of our Oelwein office. You may apply online or stop by the Oelwein Goodwill Employment and Training Center to fill out an application:

  • Oelwein
    120 West Charles Street
    Oelwein, IA 50662
    319-283-7027

 

Groundskeeper position responsibilities: Maintains top-flight condition and appearance of facility grounds; Mows lawn, trims weeds, and rakes leaves as assigned; Completes snow removal tasks such as shoveling sidewalks, steps, and doorways as needed during winter months; Operates a snow blower or snow plow to clear roads, driveways, and parking lots during winter months; Ensures equipment is in safe operating condition, all safeguards are in place, and safety protocols are followed; Performs routine maintenance on grounds keeping power equipment. This is by no means an exhaustive list of the duties/responsibilities for the Groundskeeper position.

High School Diploma or equivalent preferred. At least one-year experience in a grounds keeping or maintenance position preferred.   Ability to safely operate various types of power equipment including lawnmowers, trimmers, hedge trimmers, leaf blowers, chain saws, and other landscaping equipment. Ability to safely use hand tools required for landscaping. Good verbal communication skills.        Knowledge of landscaping techniques and processes.    Excellent time management skills. Must be able to lift, push, or pull up to fifty pounds at a time. Reliable transportation, valid driver’s license, and automobile insurance preferred. Ability to work a flexible schedule including evenings, weekends, and holidays.

To apply for this position, please complete our online employment application.

 

Operations Manager position responsibilities: Direct supervision of the Production Workers, Operations Team Lead, Truck Drivers, ADC Attendants, and Utility Workers; Supports and enhances retail activities in every logistical way.  Ensures the efficient transport of donated goods and supplies needed to service stores and donation centers.  Inventory will need to support the revenue objectives for each store from a quantitative and qualitative perspective; Delegates authority and responsibility to team members under the direction of the Vice President of Retail and Operations and keeps them informed of changes in policy and trends.  Directs, coaches and guides them in their work in order to help them attain individual growth and departmental goals; Maintains relationships with companies within the territory for the Contract Services Department; Demonstrates leadership by holding all team members accountable for established best practices, standard operating procedures and annual goals; Prepares short and long range plans for the Operations Department; Ensures departmental equity and compliance with all federal, state and local regulations; safety, security, and quality standards/codes, and agency policy.  Assist team members in understanding and complying with CARF standards; Minimizes waste expense by recycling and identifying other commercial and charitable uses for product.  Evaluates current inventory and salvage processes and identifies opportunities for expansion of salvage operations through increased revenues and collaboration with community partners; Ensures that equipment is in safe operating condition and that all safeguards are in place.  Solicits quotes for new equipment such as forklifts, pallet jacks, balers, trailers, tractors, etc. and makes recommendations based on current needs and expected growth; Works collaboratively with all departments to maximize service opportunities and maintain a continuous improvement agenda; Is available during nontraditional hours including some weekend and evening periods; Serves as an emergency contact for agency locations in need of support outside regular business hours; Examines and analyzes expenses, production, and revenues to achieve maximum E/R. This includes maintaining salvage sales, donations, and production benchmarks. Makes recommendations to the Vice President of Retail and Operations to increase efficiency, increase revenue, and lower expense. This is by no means an exhaustive list of the duties/responsibilities for the Operations Manager position.

High School Diploma or equivalent. Bachelor’s degree in management, business, or related field, preferred. Minimum of 3 years’ warehouse, logistics, transportation, maintenance, or similar industry management experience. Supervisory experience preferred; Effective written and verbal communication skills; Ability to make business, social, or civic contacts; Computer proficiency; Ability to handle and maintain confidential information; Possess a positive attitude and infect others with similar enthusiasm; Loyalty to the agency and its mission and policies; Must be willing to obtain a forklift license; Reliable transportation, valid driver’s license and automobile insurance; Ability to use good judgment, discretion, and initiative.

To apply for this position, please complete our online employment application.

Sales Associate position responsibilities: lifting and working in a production facility; answering customer questions and needs; operating cash register; receiving and processing donations; and assisting with other duties including arranging items on shelves and keeping the store neat and clean. Sales Associates will be expected to work scheduled hours including attendance at store meetings. Cashier experience is helpful. All Sales Associates must have their own transportation, and be available to work evenings and weekends.

 

Apply online or stop by one of the following Retail Stores to fill out an application:

  • Waterloo
    4107 Hammond Avenue
    Waterloo, IA 50701
    319-226-6120

 

  • Dubuque
    2121 Holliday Drive
    Dubuque, IA 52002
    563-557-3158
  • Independence
    300 Enterprise Court
    Independence, IA 50644
    319-334-3400

 

  • Waverly
    400 Technology Place
    Waverly, IA 50677
    319-352-8804
  • Cedar Falls
    4318 University Avenue
    Cedar Falls, IA 50613
    319-277-0040

 

  • Oelwein
    13 S Frederick Drive
    Oelwein, IA 50662
    319-283-3012

 

  • Decorah
    915 Short St
    Centrum Plaza
    Decorah, IA 52101
    563-382-6146

 

  • Maquoketa
    220 S Main Street
    Maquoketa, IA 52060
    563-652-0057

WIOA Title I Program Coordinator position responsibilities: Direct supervision of WIOA Title I Career Specialist; Coordinates program activities, staff, and client programs involved with Workforce Innovation & Opportunity Act, Iowa Workforce Development, Department of Human Services, Adult Basic Education and Title I programs to achieve single work unit status to meet the needs of the clients and community; Maintains performance measures as governed by program regulations; Monitors programs’ and individual participants’ progress toward achieving performance standards; follows up on past participants to determine success of programs; Informs local social service agencies about programs to integrate services to low-income clients, at-risk youth, dislocated workers, and targeted government assistance cash recipients; Identifies job and educational opportunities; coordinates placement; writes training contracts with employers for on-the-job training and with schools for classroom training; Monitors all case management of WIOA program participants making sure they conform with policies in the state WIOA Handbook and the Regional Customer Service Plan; Reviews and approves Individual Employability Plans (IEPs).  Reviews and approves requests from staff for Individual Training Accounts (ITAs) and requests for support services; Prepares and budgets program allocations; monitors expenditures; calculates participation rates; allocates financial resources; Maintains current knowledge of WIOA Title I programs and revisions; may serve on various statewide committees and workgroups for program planning and review; Supervises and evaluates staff; Assists customers in person, by mail, and by telephone. This is by no means an exhaustive list of the duties/responsibilities for the WIOA Title I Program Coordinator position.

Bachelor’s degree in Human Services, or related field. A minimum of 5 years related full-time paid experience. Supervisory experience preferred. Master’s degree in Human Services or related field, preferred; Effective written and verbal communication skills; Ability to make business, social, or civic contacts; Computer proficiency; Ability to handle and maintain confidential information; Possess a positive attitude and infect others with similar enthusiasm; Loyalty to the agency and its mission and policies; Reliable transportation, valid driver’s license and automobile insurance; Ability to use good judgment, discretion, and initiative.

 

This position can be located in Waterloo, Dubuque, Decorah, or Mason City.

 

To apply for this position, please complete our online employment application.

WIOA Title I Program Career Specialist position responsibilities: Develops and monitors individual service strategy to ensure participants achieve their goals; Conducts orientations and assessments in conjunction with the Workforce Development Center also known as IowaWORKS; Interprets and explains rules and regulations governing program services, eligibility, payments, responsibilities, and rights; Facilitates workshops using life/job skills curriculum; creates and conducts labs to support curriculum; schedules workshops, labs and individual appointments; completes workshop data reports; tracks attendance and participation; recruit speakers;     Collects and analyzes information about individuals; conducts tests and interviews to appraise participants’ interests, aptitudes, abilities, and personal values for vocational and educational goals; Maintains client/participant files and records; writes accurate case notes and progress reports; performs data entry on activities; composes and types correspondence; Counsels participants in developing educational and job/career placement opportunities; Maintains rules of client confidentiality; Assists customers in person, by mail and over the telephone. This is by no means an exhaustive list of the duties/responsibilities for the WIOA Title I Career Specialist position.

Bachelor’s degree in Human Services, or related field. A minimum of 3 years related full-time paid experience. Effective written and verbal communication skills; Ability to make business, social, or civic contacts; Computer proficiency; Ability to handle and maintain confidential information; Possess a positive attitude and infect others with similar enthusiasm; Loyalty to the agency and its mission and policies; Reliable transportation, valid driver’s license and automobile insurance; Ability to use good judgment, discretion, and initiative.

 

This position can be located in Waterloo, Dubuque, Decorah, or Mason City.

 

To apply for this position, please complete our online employment application.