Team Lead position responsibilities: Directs and assigns daily job tasks to Sales Associates and Utility workers; Exercise independent judgment; Greets customers immediately upon entering store. Ensures good customer service and a shopping experience that meets agency expectations; Ensures all donations and truck shipments are sorted and graded in a timely and effective manner so that stores are well-stocked with high quality merchandise; Responsible for ensuring daily production expectations are met; Prevents theft by remaining alert at all times in all areas and immediately notifying management of any suspicious activities; Demonstrates and advises new team members on all job duties, agency policies and procedures, ethical code of conduct, and best practices; Assign/delegate job tasks under the direction of the Store Manager and holds team members accountable for established best practices and standard operating procedures; Maintains top-flight condition and appearance of store and donation area by focusing on housekeeping and safety at all times. Communicates needs for repair, fixtures, maintenance, etc.; Completes monthly Store Inspections, Health/Safety Checklist and monthly drills; Works collaboratively within department to maximize service opportunities and maintain a continuous improvement agenda; Completes, verifies, and submits daily paperwork, deposits, and reports as directed by the Store Manager; Communicates any new or unusual information promptly to the Store Manager; Minimizes waste expense and maximize salvage revenue; opportunity by recycling as many products as possible in most resourceful way; Operates the store’s forklift truck. This is by no means an exhaustive list of the duties/responsibilities for the Team Lead position.
High School diploma or equivalent preferred, but not required, or a minimum of two (2) years of any combination of military service, high school, or related full-time paid employment; reliable transportation; ability to work a flexible schedule at multiple locations including evenings, weekends, and holidays; and must be able to lift, push, or pull fifty pounds with assistance; effective written and verbal communication skills; ability to direct, assign, and delegate daily job tasks to Team Members; ability to exercise independent judgement; must be willing to obtain a forklift license.
To apply for this position, please complete our online employment application.